Administrative Assistant and Front Desk (Studio City)

About This Job

LA Auto Center is seeking a dedicated and meticulous individual to fill the role of Administrative Assistant and Front Desk Representative. This position is integral to our vibrant team, focusing on delivering superior customer support, overseeing front office activities, and providing administrative assistance.

Primary Duties

• Manage incoming telephone calls and process applications.
• Obtain insurance quotations for prospective clients.
• Maintain accurate customer files and databases related to outstanding balances.
• Screen incoming email correspondence and print stipulations received from new clients.
• Clearly explain the features of our products and programs, including the necessary qualifications for applicants.
• Demonstrate proficiency with computer systems.
• Possess strong analytical and problem-solving abilities.
• Have experience operating a Customer Relationship Management (CRM) system.

Work Schedule: Tuesday through Saturday, from 10:00 AM to 6:00 PM. Days off are Sunday and Monday. This is a W2 employment position.