Golf Pro Shop Manager at a Private Country Club

About This Job

Our team is looking to hire a committed Pro Shop Manager to help deliver a superior golfing experience at our exclusive private country club located in the San Gabriel Valley.

Position Overview

The Golf Pro Shop Manager oversees the day-to-day functions of the golf shop, guaranteeing top-tier customer service, effective merchandising, and seamless coordination of golf-related activities. This position involves managing retail sales, inventory, staff supervision, and working closely with golf course operations to ensure members and guests receive a premium experience. The Manager fosters a professional and inviting environment, promotes club programs and products, and assists leadership in executing strategies that increase revenue and strengthen the club\'s standing.

Primary Duties

• Oversee and train pro shop personnel to deliver excellent customer service.
• Handle all retail functions, including merchandising, buying, pricing, and inventory management.
• Work with golf operations staff to coordinate tee times, tournament sign-ups, and member events.
• Maintain a clean, orderly, and attractive pro shop with well-presented displays.
• Consistently adhere to and enforce club policies, procedures, and brand standards.
• Process all customer transactions with accuracy and efficiency.
• Address and resolve customer issues or complaints in a timely and professional manner.

Required Qualifications

• Substantial experience in retail management, ideally within golf or hospitality.
• Familiarity with golf merchandise, equipment, and apparel.
• Outstanding interpersonal, organizational, and communication abilities.
• Capacity to lead and inspire a team in a dynamic, customer-oriented environment.

Physical Requirements

• Must be at least 18 years old.
• Ability to lift up to 75 pounds below waist level.
• Ability to lift up to 35 pounds above waist level.

PLEASE REPLY TO THE POST WITH A RESUME AND PHONE NUMBER