Customer Service Support and Receptionist – Part Time (Pacoima)

About This Job

Overview

We are a company specializing in medical services, repairs, and sales, based in Pacoima, California.

We have an immediate opening for a customer service support specialist and phone receptionist.

The ideal candidate will be reliable, dependable, and professional. They must have strong communication and telephone abilities and work effectively as part of a team. The ability to take and follow instructions is essential. We are looking for someone open to personal growth and opportunities for advancement within our organization.

Responsibilities

• Answer incoming phone calls, route them to the correct department, and record detailed messages.
• Respond to email inquiries and offer clerical assistance when required.
• Support the Office Administrator with various tasks as needed.

Experience

• Previous experience in customer service, phone, and email communication is required.
• Proficiency with Excel spreadsheets, along with strong organizational and typing skills, are considered advantageous.

Requirements

• Outstanding, pleasant, and polite communication and interpersonal abilities.
• A professional demeanor on phone calls and in written messaging.
• Ability to follow directions accurately and manage multiple tasks efficiently.
• Dependable, reliable, self-motivated, and a quick learner.
• Driven to assist others and interested in potential career growth within the company.
• Must be able to commute reliably to Pacoima and arrive punctually for work.

Position Details

Job Type: Part-time

Hours: 12:00 PM to 4:00 PM

Pay Rate: $18.00 per hour

Expected Weekly Hours: 20 hours

Schedule: Monday through Friday, from 12:00 PM to 4:00 PM.

Please note this is not a remote role. The position is located within our warehouse offices in Pacoima, CA.

If your application is shortlisted, you will be contacted via email or telephone to arrange a brief in-person interview to determine mutual suitability for the role. Thank you for your interest.