Front Office Patient Coordinator at Southbay Plastic Surgery Practice (Torrance)

About This Job

Front Office Patient Coordinator at Southbay Facial Plastic Surgery Practice

Los Angeles, CA 90503

Full-time Position

Job Purpose:

• To offer support across all administrative functions essential for the smooth operation of a medical practice.
• To sustain elevated productivity and provide effective support in achieving the practice\'s objectives.

Key Duties:

• Manage incoming telephone calls.
• Coordinate and schedule patient appointments.
• Welcome patients upon their arrival.
• Handle filing, document scanning, and general processing tasks.
• Record patient care services by accurately updating patient and departmental files.
• Manage patient accounts through the collection, documentation, and updating of patient information.
• Utilize strong organizational abilities to precisely file and locate patient records.
• Uphold patient privacy by safeguarding the confidentiality of all personal information.
• Organize office duties and physician requests based on medical priority.
• Adhere to practice protocols by thoroughly understanding and following established policies and procedures.

Required Skills:

• Competence in executing instructions provided by physicians.
• Aptitude for mastering both administrative and clinical duties within a medical office environment.
• Outstanding capabilities in both written and spoken communication.
• Exceptional organizational talents and a keen eye for detail.
• Proficiency in active listening and recognizing the value of comprehensive note-taking.
• Capacity to manage numerous tasks simultaneously while maintaining composure.
• Excellent time management and multitasking abilities.
• Working knowledge of Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to perform data entry with a high degree of accuracy and attention to detail.

Personal Attributes:

• Exhibit a sincere passion for systematic organization.
• Value and demonstrate reliability.
• Understand and respect the need to follow instructions precisely.
• Capable of managing all situations with grace and professionalism.
• Display the motivation and initiative necessary to learn new tasks and develop new skills.

Strongly Preferred:

• Previous work experience in a medical office setting.