Property Management Clerk in Los Angeles

About This Job

This role is a six-month contractual engagement, with the possibility of an extension.

The Housing Authority of the City of Los Angeles (HACLA) is looking to hire a Case Management Clerk. This is a six-month contract role requiring immediate availability.

Individuals possessing a legal background have historically excelled in this position. Strong organizational skills are essential, as is a comfort level with handling substantial volumes of paperwork. Some experience with light case management duties is considered advantageous. Submission of a resume is mandatory for application.

The role involves significant client and customer interaction.

DESCRIPTION:

This position entails a broad range of clerical tasks including typing, data entry, computer operation, and general office duties. The clerk will operate various office machines such as computers, multi-line telephone systems, copiers, and fax machines. Responsibilities include compiling data and generating eligibility reports for Section 8 applicants, maintaining records and files, answering and directing phone calls, and preparing maintenance schedules for Section 8 tenants. The clerk will also provide program information to the public via telephone and written correspondence, may verify tenant eligibility, and may interview new and continuing clients to assess their qualification for various programs. Additional related duties will be assigned as needed.

ESSENTIAL JOB DUTIES:

Working under general supervision, the employee will perform more challenging and complex assignments that demand independent judgment and problem-solving skills. Individuals at this level are expected to possess considerable knowledge of the assigned program\'s regulations and procedures and to work with minimal oversight. Furthermore, they may be tasked with assisting in the training of less experienced staff members.

DESIRABLE QUALIFICATIONS:

A suitable combination of education and experience that provides the necessary knowledge, skills, and abilities for satisfactory job performance. An example combination includes a high school diploma or its equivalent.

Required knowledge encompasses standard office practices and the operation of office equipment. Necessary skills include proficiency in operating a variety of office machines, including computers for typing and data entry.